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Step 1A - Change Analysis (Customer Service Desk) Responsibilities (More…
Step 1A - Change Analysis (Customer Service Desk) Responsibilities
More motivation
More outcome
More motivation from the employee, they may produce more outcome as they as they feel the responsibilities
Valued
If the employee feels that they are valued within Tesco, they will complete objectives and tasks according to the needs of Tesco
If they feel as if they are not part of Tesco, they may not be as motivated or beneficial to Tesco
Complete tasks properly
If the employee has motivation due to the responsibilities given to them. The would complete the work that needs to be done
If the tasks were not completed properly, this may cause misunderstanding on the tasks that are completed afterwards
develop skills
Trained for higher objectives
Tesco can rely on them to complete high priority task knowing them have the knowledge
The employee may not like the pressure that is given to them when completing work, so a lack of concentration might
More outcome
The development of skills mean that more work work is being done
If more objectives are being met due to the development of skills, it may be that it is not of the standards
Beneficial for Tesco
Able to rely the employee for decision making
Some skills may not be of any use to some companies
Feel valued
Committed to doing better
This can benefit Tesco as their objectives are being met