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Step 1A - Change Analysis (Customer Service Desk) (Responsibilities (More…
Step 1A - Change Analysis (Customer Service Desk)
Responsibilities
More motivation
Work harder to gain recognition
May get carried away and lack the in-depth understanding that is required
Feel valued
This would inspire the employee to work harder, each time
May be used as excuses to slack during work
Develop skills
Develop skills for higher authority
The employee may choose to move on to another job that require the skills that are being provided
Rewards
Motivates to Work harder
More work may be done if if rewards are given
If they are not recognized for the work that they have been doing, they may not be able to complete the work to the standards expected
Recognition
If the employee is recongnised for the work that they have done, they may feel as part of the company
Pay
More motivation
If there was no motivation, the work being done may not be of satisfactory standards
More productivity
More work being done
If necessary work is not being done, it may cause drawbacks within the objectives that need to be done