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Managing Relentlessly By Mintzberg (Variety & Interruption (Manager…
Managing Relentlessly By Mintzberg
Knowing &Knowing
Myth
Managers; systematic planners
Fact
Fast paced workers
Activities are characterised
By brevity, variety & fragmentation
Action Orientated
The Impact of the internet
Media & its message
Email lacks physical language and tone for interaction
Can weaken organisational community as lack of physical interpreation to build trust
Effects of E-mail on managing
Contributes to the interruptions
Action orientated networking
May create managment dysfuntionality, disconnection and superficial
Pace
Hectic pace
Chief Exec; activities lasted less than 9 mins
Middle management 30 mins focus every 2 days
Open ended; responsibel for the succes
Continues work flow
Variety & Interruption
Manager must be flexible to changing tasks
Choose the pattern in their work. As well as forced to have brevity, variety & fragmentation
Encourage interruption; for flow of current info
Aware of oppurtunity cost of time
Aware of what should be done and what might be done
Know little about many subjects.Become profficient at superficiality
Soft Communication
Managing is 60-90% oral
Leadership= communication
Soft info: Gossip, Speculation, part of communication
Benefit of interaction; interpreation of body language and tone of voice. Giving more context to the Soft info
The Action
Myth
Managers; dependent on formal information
Fact
Preference; Informal communication
Phone calls, Meetings and E-mail
Preference; current information. Therefore adaptive information manipulators
Personal access to managers
Is effective for communication. Increases favour with the manager
Managers tend to stay local to HQ, internationally Electronic commute is preffered
Normally Calculated Choas
Suggestion of normal management; acceptable within limits
Data Banks of Organisations
Myth
Managing; based on hierachy & power distance
Managers; strict on their time, activities and units
Fact
Use of both lateral & hierachical managment
Control is more covert than overt
Establish obligations, repsonse thereafter turning other obligations into advantages
Success stems from created freedom