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PLAYER EXPERIENCE (INCREASED OUTCOMES (OPERATORS, NUMBER OF PLAYER…
PLAYER EXPERIENCE
INCREASED OUTCOMES
OPERATORS
NUMBER OF PLAYER SESSIONS
WAGERING VALUE
MEET HOUSE AVERAGES
RETURNING PLAYERS
NEW PLAYERS
DEMAND FOR GAMES
SESSION DURATION
EGM's
SITES / VENUES
OPERATORS
GAME SHELF LIFE
2. ONBOARDING
exploration
how-it-works
familiarity
personalise
value prposition
hardware
class II
DGC PRODUCTS
game math
EGM top screen
lobby
community games
help
event insight manager
EGM cabinet
virtual pitboss
4. ENDGAME
boredom
disappointment
fatigue
predictability
frustration
broke
super satisfaction
DGC PRODUCTS
incentive achievements
game math
bet pebble
in-game achievements
community games
game recommedation engine
mystery bonus
virtual pitboss
game features
3. HABIT-BUILDING
excitement
longevity
enthusiasm
retention
satisfaction
incentive
DGC PRODUCTS
game math
in-game achievements
incentive achievments
bonus free spinspick-a-bonus
game features
virtual pitboss
event insight manager
mystery bonus
progressive games
1. DISCOVERY
curiosity
engagement
acquisition
attraction
DGC PRODUCTS
menu management
floor management
game attract - OHD
lobby
EGM top screen
AR/VR
marketing
social media
mystery bonus
bet pebble
EGM cabinet