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AppleCare Protection Plan (Download AppleCare app (Complete Registration…
AppleCare Protection Plan
Download AppleCare app
Complete Registration (mandatory serial number)
Enter referral code for new registration: to identify channel partner
Show 'Buy' Button for APP
Confirm if purchasing APP for this device
Run Diagnostics on this iPhone
.
Confirm purchase
Customer makes online payment
2 more items...
Failure
Print message on same app screen that device is not eligible for purchase
CTA(Customer): Enter Serial# for other Apple products
Success
Login as Channel Partner
on Servify portal
Enter IMEI/Serial number
for APP Purchase
GSX validation
Not eligible
Display message that device is not eligible
if eligible, enable the partner to purchase the plan
CTA(channel partner): Enter customer's name, email, mobile#
CTA(Channel Partner): Apply discount code
Initiate purchase on Rashi's system via Servify API for updating warranty details in GSX
Email/SMS confirmation will be sent to the customer(by Rashi system)
Purchase complete on web portal and display success message on portal
Channel Partner will collect money from the customer
Send invoices to channel partners
Save the sales/order details within Servify system for channel partner login
servify.in
Go to Buy APP page
CTA(Customer): enter IMEI/Serial# + mobile#
enter OTP to login and GSX validation in the background
If eligible
If new customer, fills form with
details like name, email
.
Display plan details and price with Confirm button
Payment gateway for customer to enter payment details and confirm purchase
2 more items...
If existing customer, prepopulate the fields with email edit option
.
Not eligible
Create and save customer details, and display message to customer on me.servify.in that device is not eligible