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w5 Designing a Bias-Free Organization (It’s easier to change your …
w5 Designing a Bias-Free
Organization
It’s easier to change your
processes than your people.
firms are wasting their money on diversity training.
diversity evaluation:
exmaple: half trained and half not
We need to keep collecting data
to learn what works best.
hard to eliminate our biases
Behavioral design works
I find it liberating to know that
bias affects everyone, regardless of their awareness
and good intentions
also depressing that even those of us who
are committed to equality and promoting diversity
fall prey to these biases.
Seeing is believing
good behavioral design
can’t easily put job candidates behind a curtain, but
you can do a version of that with software.
apps like Applied, GapJumpers, and
Unitive: focus on talent only.
Stop going with your gut.
Use structured interviews
once you’ve hired someone
Be careful about the data you use
overconfident than women—
not possible to eliminate
all managerial activities in biased thinking
male students are more likely
to guess, while female students are more likely to
skip questions
willingness to take risk
willingness to take risk
How can firms get started?
author's students concerned about the lack of women on
the faculty.
You said that “seeing is believing.” But given the
lack of senior female role models in organizations,
what else can we do?
You argue that it’s often a waste of time to try to
debias people—but hanging portraits of women
seems like a strategy to actually change individuals’
perceptions.
women who
were shown a picture of Hillary Clinton or Angela
Merkel before giving a public speech did objectively
better than those who were shown a picture of Bill
Clinton or no picture at all.
sometimes, we have to “hurry history
Men may resist organizational changes favoring
women because they view gender equality as zero
sum—if women win, men lose. How then do you
enlist men as agents of change?
Few men oppose
the idea of benefiting from the entire talent pool—
???I understand that increased competition can be
painful, but I am too much of an economist to not
believe in the value of competition. There is no evidence that protectionism has served the world well.
A big part is, simply, continued awareness building