DAI - Analysis & Engagement
DAI - Analysis & Engagement
This week focus
Team - interests, skills, challenges, direction
First cut - portfolio view & resource plan
Agree w/ David what next month looks like
Initial meetings with key working relationships
Team Charter workshop - what do we do? where are we headed?
Goal 4: Drive operational efficiencies through COP
Burning platform for change - where is this being driven from? should be driven from? who isn't on board?
Capabilities within business areas to drive - continuous improvement or innovation program?
Improve architecture maturity over time
Internal capability - problem definition > solution & info architecture
Cross-functional engagement - focus on alignment of people / process / technology / purpose
Clear RACI - bringing stakeholders on journey
Champion success - quick wins
Prioritisation - what needs to be improved first?
Build maturity of customers / internal stakeholders
Regular engagement - i.e. meeting structure
corporate data & info project mgmt. services
transition to operations / interface
change mgmt. support
Procurement - manage RFQ / RFQ processes
High level requirements / options analysis
Detailed requirements / solution
align activities to org needs - priorities, resource forecasting, mix strategic vs. tactical
Quality control - DAI systems & projects (accountable)
DAI solutions - consistent principles (consulted)
What we don't do
Core LOB systems (ICT)
Project sponsorship (sits within biz)
Success looks like...
Perceived as partner to business - not process driven, adding value - service driven
Right approach for COP maturity - target 'Level 1' - pocket of good practice
Close working relationship with similar functions within ICT
Deliver early & often - 6 mths too long to wait
How do we measure this? (KPIs)
Right team - capability & capacity
Agile BA & scalable BA
Business improvement / workflow - lean?
Project initiation - smaller projects
BI BA techniques
User centric design
Soft skills - influencing etc.
architecture processes - how decisions made re. software selection / extension
Right-sized BA practices - high / detailed reqs, tailored to dev & procurement methods
Proactive comms & build r/ships - not waiting for biz to call
Goal 2: Intuitive info mgmt. systems internal & external customers
What does this mean for COP?
Fit-for-purpose doc / records mgmt. governance - right model?
Architecture roadmap - vision for future / justify investment / Exec buy-in
Energy / effort
what are our constraints? people / budget / time / change?
Manage (responsible) key initiatives i.e. SharePoint
Where does info mgmt. governance sit? > data catalogue
Level of PM capability in team needed - PM minor initiatives only?
What services are needed by Digital team? (David Hughes)
Dependencies / logical order
People information - on-boarding, departure & development / progression processes
Intranet Governance strategy
Architecture governance strategy / roadmap
Hybrid design for SharePoint (DiData / Microsoft?) - SharePoint roadmap
Goal 3: Support analytical decision making processes of City
Architecture roadmap - vision for future /
Data quality - understanding that info is an output of business processes
Where are the gaps today?
Analytics - capability of business units to interpret insights?
COP Strategy - key themes
Breaking down silos
Smarter Cities report - 'future proof' sustainable growth
Best in breed - not cost mgmt. (compared to whom?)
Goal 5: maintain internal capacity through good system design & self service capability
Opportunities improvement w/I DAI
Capacity planning framework / aligned to services & priorities
Key stakeholders / customers
Community facing functions
Online mapping (GIS)
Identified in plan
Community Amenity & Safety (C)
Arts, Culture & Heritage (C)