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Designing A Bias-Free Organization (good behavioral design examples…
Designing A Bias-Free Organization
Diversity training a waste
redesign processes to prevent biased choices in the first place
actually evaluate its impact if you have it
offer the training to some and compare to a control group with no training- see how they differ
good behavioral design examples
Orchestra auditions behind a curtain
didn't result from changing mindsets
the directors at the time didn't think they had a bias
behavioral design works!
increased women from 10% to 40%
recruitment
software that allows employers to blind themseleves to applicant demographic info
stop "going with your gut"
structured interviews that are the same for each candidate
scrutinize job ads for language that that unconsciously discourages a particular demographic
talent management
base promotions on objectively measured performance
but be careful about the data used (self evaluations bad)
once you collect and study data you can make change
for beliefs to change, experiences have to change first
role models help