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Groups & teams (Teams: small no. of peep with similar skills, common…
Groups & teams
Teams: small no. of peep with similar skills, common purpose, performance goal
task group mature to performing stage
group become team when
leadership is shared activity
got own purpose
prob solving is way of life not part time
3C of team player
commited
collaborative
competent
Team building: aim to improve int functioning of work groups
Trust: reciprocal faith the intentions & behaviours of another will consider implications for you
3 forms:
contractual:character
communication: disclosure
competence: capability
6 step to build trust:
communication
support
respect
fairness
predictability
competence
3 types of teams
Cross-functionalism: made up of diff technical specialist
Self-managed: group of emp incharge of own task area
have '+'ive effect on productivity
no significant effect on absenteeism
virtual: conduct biz through inof comm tech
threats to effective team
groupthink: mode of thinking when they agree without thinking
social loafing: tendency for indi effort to decline as group size increase
reason: lose motivation cause share reward, lose coordination cause more peep perform task
Group: 2/more peep who share same norm goals and identity
Formal: formed by manager to help org achieve goal
Informal: exist when member purpose is friendship
Tuckman's 5 stage theory of group development
Forming: mutual trust LOW, members tend to be uncertain & anxious
Storming: time to test, indi try find how they fit into the power structure
Norming: qns about authority & power resolved through unemotional dicussion
Performing: activity focus on solving task, strong coorperation & helping
Adjourning: work is done, time to move on to others
Member roles:
roles: expected behaviour for given position
task role: enable group to define & pursue common purpose
maintenance role: keep group together and promote interpersonal r/s
Norms: attitude, opinion or action shared by 2/more people, guide behaviour
4 ways of how developed?
explicit statements by supervisor
priority
critical event in group history
carry behaviour over from past
why enforced?
help group survive
clarify behaviour expectation
clarify group values