Groups & teams

Group: 2/more peep who share same norm goals and identity

Formal: formed by manager to help org achieve goal

Informal: exist when member purpose is friendship

Tuckman's 5 stage theory of group development

  1. Forming: mutual trust LOW, members tend to be uncertain & anxious
  1. Storming: time to test, indi try find how they fit into the power structure
  1. Norming: qns about authority & power resolved through unemotional dicussion
  1. Performing: activity focus on solving task, strong coorperation & helping
  1. Adjourning: work is done, time to move on to others

Member roles:

roles: expected behaviour for given position

task role: enable group to define & pursue common purpose

maintenance role: keep group together and promote interpersonal r/s

Norms: attitude, opinion or action shared by 2/more people, guide behaviour

4 ways of how developed?

explicit statements by supervisor

priority

critical event in group history

carry behaviour over from past

why enforced?

help group survive

clarify behaviour expectation

clarify group values

Teams: small no. of peep with similar skills, common purpose, performance goal

task group mature to performing stage

group become team when

leadership is shared activity

got own purpose

prob solving is way of life not part time

3C of team player

commited

collaborative

competent

Team building: aim to improve int functioning of work groups

Trust: reciprocal faith the intentions & behaviours of another will consider implications for you

3 forms:

contractual:character

communication: disclosure

competence: capability

6 step to build trust:

  1. communication
  1. support
  1. respect
  1. fairness
  1. predictability
  1. competence

3 types of teams

Cross-functionalism: made up of diff technical specialist

Self-managed: group of emp incharge of own task area

have '+'ive effect on productivity

no significant effect on absenteeism

virtual: conduct biz through inof comm tech

threats to effective team

groupthink: mode of thinking when they agree without thinking

social loafing: tendency for indi effort to decline as group size increase

reason: lose motivation cause share reward, lose coordination cause more peep perform task