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Sales Support (Focus (Sales Training (Khai) (Pricing, Sales Commissions,…
Sales Support
Focus
Sales Training (Khai)
Pricing
Sales Commissions
B2B dev product training
sales methodology
CRM process training
Operational Excellence (Skye)
Housekeeping
R&D
Data (Shawn)
Sales Performance data
CRM (Khai)
Business Improvements
Pricing & Yield
Build data integrity
set new booking guidelines in DFP
Set new guidelines for inventory usage across teams
Discount empowerment & rate card revamp
Introduce 3-tier pricing
Streamline approval process
Simplify current discount policy & offerings
Introduce guidelines for annual deals & makegood
Yield analytics
Monthly forward booking dashboard
Monthly/Quarterly STR dashboard & analysis
Revenue upside analysis for all pricing work
eCPM & discount analysis
Pricing Support
New products pricing roll
TM monetization initiatives
Agent packages - TH
Ad hoc pricing requests & analysis
Sales Training
Sales training on rate card & discount empowerment
Sales Enablement
CRM Evangelist
New Sales CRM project implementation
Implement CRM process escalation workflow
Revise PG printable sales order's T&C content
Act as new Sales CRM administrator
Process improvements
Review & improve Sales-OMC 'handshake' process
Design ticketing process for designers
Review & improve New Home Listing creation team processes
New product creation requests process
Improve Sales-CST processes
Review & improve lead performance type campaign process
Support new partnership process & framework
Documentation of new Sales CRM processes
Sales productivity performance analysis
Improve sales productivity report
Provide in-depth performance analysis
Act as Sales Support's 'datacenter'
Assist with data migration for CRM migration project
Analysis on user adoption on new CRM
Sales enablement hub
Act as sales support business rhythm
Maintain sales enablement library
Coordinate training schedules
Consolidate sales support content for updates communication
Sales Academy/Training
Deploy quarterly sales training (product/sales methodology)
Training curriculum
Consolidate sales training materials
Scope & identify trainers
Evaluate LMS for Sales
Sales Compensation
Getting the basics right
Streamline current reporting needs
Automate 'data update'
Sales KPI reports (existing)
QBR deck
Sales Awards
Top 3 Developers
Agent Count Trend
Renewal Rate
Sales Performance report
Commissions
3M Sales result update
Sales KPI report (new requests)
Sales Performance by Rep
Sales Performance by Agency
Sales Performance by Developer
Sales Performance by Product
Sales Forecast
Invoicing Trend
Target setting (quota)
AR Aging (bad debts)
Commission (Trade Marketing)
Center of Excellence
Client Servicing Team (pre-closed deal)
Extended sales team
Expert -> Optimise
Analyse of reports = upsell
Ad Operations (post-closed deal)
Fulfilment fast & accurate
Meet NHL & matterport KPIs
Operations Excellence
Housekeeping
R&D