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Stereotype Threat at Work (Conditions (They always exist (Every employee…
Stereotype Threat at Work
The fear of being judged based on a negative stereotype
Fear pf being seen according to a negative stereotype about your identity
group(s) and the concern that you might do something that would inadvertently confirm the negative stereotype
Places an additional burden
on members of stereotyped groups
At Work
Research suggests that left unmanaged,
employee diversity is more likely to
damage morale, increase turnover, and cause significant communication problems and conflict
within the organization
“managing diversity”
Hire non-prejudiced managers, redesign biased selection,appraisal, and promotion procedures. Generally try to eradicate stereotypes from managerial decision making
Conditions
They always exist
Every employee walking
through the door of the organization knows
the stereotypes that might be applied
most likely to influence performance
on very difficult tasks
RELEVANCE
Stereotype threat effects are strongest for people who are highly identified with the task domain
"Why is this so hard?" How threats operate
when the person is a member of a stereotyped group, the stereotype is also likely to come to mind as a potential explanation that others might use.
Difficult jobs require concentration and focus; all of
one’s cognitive/mental resources must be directed
toward accomplishing the work. If some of those
resources are diverted towards worrying about
one’s skills and how one will be viewed by others,
performance decrements occur
If you want your work performance to say something about you personally, then the prospect of being viewed in terms of a negative stereotype is most disturbing
Interrupting the threat process
Implications for diversity management
Acknowledge stereotypes and address them
directly
Shift the focus from the manager to the environment
Creating an environment for all to succeed
Documented in a large number
of groups, across a wide range of diversity dimensions, and in many different performance domains
Research suggests that many Whites are chronically concerned with not appearing racist