WORK
VISA to STRATEGY & TEAM DYNAMICS
Team VISA vergelyk
Forming, Storming, Norming, Performing & Conforming
ORGANISATIONAL CULTURE
ORGANISATIONAL CHANGE
Nature of change
Planned / Forced
Types of change
Dramatic, Systematic, Organic
Episodic vs Continuous change
Response to change
Denial, Bargaining, Fight-flight-freeze, Testing, Acceptance, Pro-action
Role of Leaders
Executive, Middle, Rest of Organization
EMPLOYEE RELATIONS
Coalition, mobilizing vision of company
Involve team in strategic decisions = ensure strategy gets implemented
If team take part in planning, much more motivated to implement
Trade unions
Employees
Employer
State
HR role
HIGH PERFORMANCE PEOPLE PRACTICES
High performance culture
Start at top
Measrue
Top Level Buy in
Purpose & Value
Communicate
Teach
Shared responsibility
Self deception: IN/OUT of box
Management vs Leadership
NEGOTIATIONS & MEDIATION
Soft vs Hard approach
Competitive vs Collaboration appraoch
Dealing with People
Accommodating
Collaborative
WIthdraw
Defeat
Compromise
Need to be changed leader to apply change management
It is not the strongest of species that survives nor most intelligent, BUT one most responsive to change.
Vermoe om te kan aanpas volgens die mense met wie jy werk. Ken mense wie vir jou werk – weet wie en wat hulle is, what makes them tick…. Bring beste uit ander persoon deur hom goed te ken.
Sterkste bate van maatskappy
Bring in culture of change in organization
3-5 years to develop culture in organization
Motivation is about what you will do, even if you are not paid to do it.
Mense presteer volgens jou aansien van hulle. As meer van hul verwag, dan presteer hul meer.
Defense mechanisms: Denial, Rationalisation, Intellectualisation, Splitting