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Customer Experience Programme (Maori theme) (Platform Delivery (Matariki…
Customer Experience Programme (Maori theme)
Hourua
Transport
Water
Harakeke
Foundation
Binding
Structure
Platform Delivery
Enabling TCC Family to deliver
Tangible
Created
Delivery
Matariki
Eyes of God
Cluster of stars
Navigation
Maori new year
planning ahead
Moana
Food source
Fresh
wide expanse
Outcome: improved services
Customer Service Is:
Above and Beyond
Bold
Direct
Action
Best Path
Shared knowledge
Act as one