Please enable JavaScript.
Coggle requires JavaScript to display documents.
PBL2 - Employee Communication (Downward communication methods (notice…
PBL2 - Employee Communication
Definition
provides means of gathering and disseminating info
Downward communication methods
notice board
intranet
company newsletter
electronic communication e.g. email
employee handbook
videos
meetings
Purposes
innovation
change ways thins are done
integration
encourage employee sense of belonging
regulation
employee behaviour consistent and congruent with organisation's goals
information
transmit factual information
Guidelines
effective upward and downward communication
determine what and when to communicate
top management commitment
allow for feedback
information source
Upward communication methods
staff suggestion schemes
staff satisfaction surveys
complaint procedures
open door policy
weekly, monthly reports