Psychological Contracts in Local Government (WORK (workload, schedules,…
Psychological Contracts in Local Government
Agreements between managers and individual workers that aim to increase worker commitment and alignment with needs of the organization. Clarify expectations, address ambiguity and attempt to ensure a reasonable balance between expectations and contributions
What parties expect from each other and how they meet expectations. Establish reasonable balance between what employees anticipate from their managers and organizations and what they are willing to give back.
This increases perceptions of fairness.
Ignoring inormal understanding is to ignore the reality of most workplaces as well as what it takes to get along and move ahead
Associated with positive workplace culture
positive perceptions of workplace culture, increased trust and productivity
Communication & Relationships
working relationship w/ immediate supervisor
how and when feedback is given
specific behaviors of employees'managers
individually preferred working styles
individually preferred communication
Careers and Other
employee/manager influence on what happens to them