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Hilton expectations (Research (Qualitative methods (Direct contact with…
Hilton expectations
Research
Observations
Qualitative methods
Direct contact with employees
Personal experience
Desk research
Websites
Precedented studies
Business Law & Ethics
Franchise regulations
SOPs
Minimum standards
Use of intellectual property
Intellectual property
Employee produced
Contractual
Trademarks
Logos
Patents?
Sustainability
ISO 9000 regulations
Green key
Eco-projects
Macro Economics
Potential markets
Inflation rates
Growth figures
Development statistics
Employment figures
Uncharted territories
Developing countries
2nd world countries
Follow the money
Economic schools
Classical approach?
Keynesian approach?
Consequences for company
Organisational Behaviour
Learning & Development
Elevator Program
Theory X
Management Development Plan
Initiative & Incentive system
Personal coaching
Maslow's hierarchy of needs
Contingency theory
Employee freedom
Empowerment
Initiative & Incentive system
Happy employee = happy guest
Job enrichment
No uniform (just guidelines)
Less regulations on tattoos and piercings