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Employee Communication: the process whereby information is exchanged and…
Employee Communication: the process whereby information is exchanged and understood by two or more people, usually with the intent to motivate or influence behaviour.
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Types of communication
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Visual: Communicate through map, logos or other visualisations.
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Communication directions
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Diagonal: Interdepartmental communication occurs with people of different levels of the organisation.
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Horizontal: People of the same level in an organisation communicate to coordinate work between departments.
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Communication styles
Assertive communication: Individuals clearly state their feelings and options but at the same time they would firmly advocate for their needs and rights without violating the rights of others.
Aggressive communication: Individuals express their opinions and feelings and advocate their needs in a way that violates the rights of others.
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Communication tools
Private, Group Messaging & Chat Tools: It is an effective form of communication for busy employees and managers.
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Ticketing, Issue Tracking and Case Software: Issue tracking software enables employees to submit a case, get it assigned to the right employee and have it resolved on time.
Internal Blogs & Videos: An internal blog is a place where ideas and experiences can be shared by employees.
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