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Overlooked importance of Keller (Keller (Good at turnaround of…
Overlooked importance of Keller
Keller
Good at turnaround of subsidiaries
Turned loss making subsidiary profitable
Still rated satisfactory
Need clear demarcation of performance appraisal guidelines
Need % revenue contributed w.r.t other subsidiaries
Paid attention to CSF of the business
Maintained and nurtured good distribution system
Entertained breach of heirarchy by Petrov
Apologised for shortcomings instead of proven stand and understood selfworth
Petrov
Neglected CSF of the org
Keller SHould've fired Petrov
Keller should've given controlled experiment to remove Petrov
good at marketing, not good at sales
difficult to gauge the marketing impact of Petrov on Org's performance
Haussler
Rated Keller sufficient despite showing tremendous results
Need to understand the profile of Keller as a turnaround expert and send him on similar such assignments
Rated Keller as someone who does not prefer teamwork: can make Keller leave
Vorstands requirements not laid out for Keller
Hellas
Sells Beers
Necessary to have good distribution network
Petrov put this in jeopardy
Does not have well laid down performance guidelines
Vorstands requirements not given