The most important
topics are workload issues (identified by 87.1% as being important or very
important to employees), working relations with immediate superior
(78.5%), work schedules (75.3%), job security (69.9%), rewards (59.1%),
promotions (58.1%), responsibility and authority (55.9%), how and when
feedback is given (53.3%), and quality of work (52.7%)
. Managers attach less importance than
employees to workload (62.5%), work schedules (38.8%), job security
(44.7%), rewards (35.2%), and promotion (42.1%).