Employee Communication (Benefits of good employee communication (Create a…
What is employee communication
Employee communication, also known as internal communication, is the transmission of information between organizational employees or organisation departments. It takes place across all levels and organizational units of a company.
Importance of employee communication
Ensure employees are kept up to date with key information about the company, team, key projects, training, etc.
Ensure employees fully understand the role they play within the team, the company and delivery of strategy and plans
Ensure employees are engaged with and are actively supportive of the team and the company actions
Ensure employees are working at optimum efficiency and within company guidelines and tolerances
Ways of employee communication
Push channels are channels where the sender are pushing the message to the receiver. Meaning it is up to the sender to control the communication.
Magazines (if sent out)
Newsletter and letters (if sent out)
Pull channels on the other hand is when the receiver is pulling the message from the sender. It is up to the receiver when he or she wants to take in the message.
Newsletter and letter (if not sent out)
Magazines (if not sent out)
Types of employee communication
Formal Communication refers to organisational communications that follows the official chains of command and one that is necessary for the performance of job.
Informal Communication refers to organisational communications that does not follow the lines of authority but follows the pattern of relationship
Management by Wandering Around
Benefits of good employee communication
Create a better work environment
Foster service excellence
Improve job satisfaction
Create a sense of fairness
Inspire industry improvements