Information Systems and the Role of General Managers and Functional Managers
Manager
a trained knwoledge worker; in charge of team;qualified
general manager
in charge of entire organization or unit
functional
charge of functional area or team
must work with IT/IS professional
must focus on business need
balancing act
system priorities
development;maintenance
investment priorities
robust infrastructure
requirements for business
timing prioirities
delivering incremental benefit
IS Modern challenges
dispersed project teams
collaboration
cross-functinoal
increased complexity
product and service
exploding data volume
End user
direct contact with system
complete tasks with software
Functional and general differ from end users
understand role of IT in orgs
plann for effective use of IS
Identiify opportunities
manager orgs IS
CIOs
have full operational view
broad understanding oh how firm is positioned to execute strategy
key skills
develop IT team and organization
effectively manage change
achieve customer satisfaction
consistently improve business performance
It trends
IT is an enabler
strategy
initiatives
effective management
increase
processing power
storage capacity
battery life
decline of IT costs
improvement if user friendliness
data storage costs
networked devices
next
wearable technology
robots
effects on managerial significance
management relying on more tech for decision systems
communication
dealing with different located teams
capital expenditure to manager
huge increases
skills IT person
skills of managers complementary
communication
good relationship
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