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Contemporary Challenges Facing the ICT Professional (The Cloud (Why cloud?…
Contemporary Challenges Facing the ICT Professional
The Cloud
Data Sovereignty
where is our data being stored
Privacy and data security laws and regulations in countries outside of Australia
Data Security
Due diligence
User security
User data security
Data retention concerns i.e. how long is user data retained for if deleting a facebook account?
Cloud used for various media platforms
Facebook
Netflix
Stan
DropBox
Cloud Providers
Amazon web services
Microsoft Azure
IBM BlueMIX
Why cloud?
Greater Scalability
High availability
Greater redundancy
PAYG Pricing structure
Rapid software development, faster time to market
Cloud Best Practise
Organizations need to be aware that using the Cloud has a shared responsibility
client responsibiltiies
Clients are responsible for configuring and securing own private cloud
creating standards and policies documentation on how to use their cloud infrastructure
training staff on using the cloud responsibly and in line with organizations best practice
Vendor responsibilties
Vendor is in charge of securing the physical infrastructure including Data centres
Provide Disaster Recovery capability
High level security of storage and ensuring 99.9% availability of network
Privacy
Concerns
Filter bubble
Digital trail
Personal brand
Privacy is dead
Big business
Facebook
Google
Concern
Risk
Blackmail
Stalking
Identity theft
Misconception about safety
how is data used
50-70 users concerned
Benefits
Privacy Paradox
Personalized web experience
Freemium content
Protection
Legislation
Differences in jurisdiction
Internet is not geographic
Privacy Policies
Intentially complex
Users accept with understanding
Best practice
Machine readable Privacy Policies
Browsers parsable policies
Reputation
Open and easy to understand
Risk of breach
Brand
Customer loyalty
Personal Brand
Green IT
Sustainabililty
Waste Reduction
Engery Efficiency
E-Waste Recycling
Design to Recycle
Company Green Reputation
Customer increased Satisfaction
Sales Increase
Global Warming
Increased Tempature
Increased Sea Level
Pollution
CO2 Emissions
IT Systems
Reduced Hardware Required
Virtualization
Cloud Systems
Enterprise Social Media
Enterprise Resource Planning
success factors
ensure buy-in from senior managers
use digital natives as change agents
need to bridge silos
encourage internal collaboration
industry type
retail - low take-up
IT consulting - high take-up
Audit Industry - high take-up
Banking - low take-up
IT industry - high take-up
platforms to consider
Yammer
SharePoint
Hootsuite
in-house
deployment options?
Standalone
cloud
security considerations
Privacy considerations