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Food Services VOC (Target Locations (UK&I, Norway, Belgium, France,…

- - - - Data (review actual Utilization data) make recommendations to adjust offering/specification
      - Benchmark (no longer contemporary solution)
      - Cultural/Local Nuances
      - Technology
    - - Benchmark (what is the industry doing)
      - Comparison of Cisco location to Cisco Location (standardising the offering)
      - Cultural/Local Nuances
      - Technology
    - - Data (review actual Utilization data) make recommendations for expansion/scaling
      - Cultural/Local Nuances
      - Technology
      - Benchmark (is it contemporary)
    - - WPR VSME
      - GSO Food Service VSME
      - People Deal/Moments That Matter
      - Feedback Loops
        
        F2F VOC Sessions
        
        Mobile APP
        
        Jive (Blog)
        
        FRC
        
        Comment Cards
        
        Email
        
        iPad
      - Perceived Value
        
        Subsidy
        
        Tariff
        
        Convenience
        
        Variety
        
        Availability
      - Test the Market
        
        Competitiveness
        
        Cost
        
        Contemporary Solutions
        
        agility, transformation
        
        employee experience
        
        Relevancy
        
        Best Fit Best Value
        
        Quality, Consistency