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Email Etiquette (Language and Tone (Do not use emojis. (They are…
Email Etiquette
Language and Tone
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Do not capitalise words, use exclamation marks, enlarge fonts and bold your text
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Be polished with your expressions. Try to sound positive or neutral even when conveying less positive information.
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Setting Deadlines
When expecting responses from recipients, set a reasonable timeline:
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Rotational shifts - 'working days' and 'office hours should be considered in the context of recipients
Attachments
Refrain from attaching document, especially those large in size
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