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Email Etiquette (Language & Tone (Use proper English, Simple And…
Email Etiquette
Language & Tone
Use proper English
Simple And Accurate sentences
Do not use Emojis
Avoid being emotional
Use correct capitalisation and punctuations
Sending & Replying Emails
Identify Yourself
Give interim reply if you require extra time
Avoid spamming
Use "CC" & "BCC" correctly
Attachments
Never leave subject line and text box blank
ZIP attachments before sending
Where appropriate, use cloud services like Dropbox
Have short and proper file names
Email Account
Use only office email to liase with clients
Avoid unnecessary misunderstanding of inappropriate behaviour.
Do not use office account for personal matters
Setting Deadlines
Set a reasonable timeline
Set timeline based on working days
Consider your recipient's " working hours"