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Email Etiquette (Sending and Replying Emails (Introduce yourself if you…
Email Etiquette
Email Account
Do not use your office account when handling your personal matters as using office account will portray a poor image of you and the company.
Some companies track the email history of staff and abusing the account will lead to disciplinary consequences.
Use only your email account when corresponding at work as personal account will reduce the credibility and professionalism.
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Language and Tone
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Do not capitalise words, using exclamation marks, enlarge fonts and bold your text which are interpreted as shouting
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Attachments
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Ensure you zip the files before sending. Where appropriate and safe, use cloud services like Dropbox and Flickr.
Refrain from attaching documents, especially those that are large in sizes.
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Setting Deadlines
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If you work on rotational shifts, the 'working days' and 'rest days' should be considered in the context of your recipients, not you.