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The Knowledge Management Cycles (Part 1) (The Knowledge Information…
The Knowledge Management Cycles
(Part 1)
The Knowledge Information Cycle
KM Cycle Processes
Knowledge Capture
Knowledge Creation
Knowledge Codification
Knowledge Sharing
Knowledge Access
Knowledge Application
Knowledge Re-Use
Knowledge Paradoxes
Using knowledge does not consume it
Transferring knowledge does not lose it
Knowledge is abundant, but the ability to use it is scarce
Producing knowledge resists organization
Much of knowledge walks out the door at the end of the day
Knowledge X Information
Information – which is digitizable.
knowledge – which exists only in intelligent systems.
Processes
Establish appropriate IMS.
Identify and locate knowledge and its sources.
Code knowledge
Create networks and practices.
Add personal KM to the organizational.
McElroy KM Cycle
KM Cycle Processes
Knowledge Capture
Knowledge Creation
Knowledge Codification & Refinement
Knowledge Sharing
Knowledge Access
Knowledge Application
Knowledge Evaluation & Re-Use
Characteristics
Knowledge is held in individuals and groups.
Matches lead to reuse.
Mis-matches lead to adjustments (learning).
knowledge is evaluated.
Bukowitz and wiliams KM Cycle
KM Cycle Processes
Knowledge Capture
Knowledge Creation & Contribution
Selectively filter contributions
Knowledge Codification & Refinement
Knowledge Sharing
Knowledge Access
Knowledge Learning &Application
Knowledge Evaluation & Re-Use OR Divest
Process
Get
: seeking out information.
Use:
new ways (innovation).
Learn:
learning from experiences.
Contribute:
(best practices, lessons learned).
Assess:
evaluation of intellectual capital.
Build and Sustain:
Contribute to viability and competitiveness.
Divest:
Transfer outside the organization (outsourcing)
Mayer and Zack KM Cycle
KM Cycle Processes
Knowledge Capture
Knowledge Creation
Knowledge Codification and refinement
Knowledge Sharing
Knowledge Access
Knowledge Application
Knowledge Re-Use
Definition
The Meyers Zack model is an information-processing model adapted to knowledge content, it has a
Refinement step and a notion of renewal .
