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Airlines (Customer Care (Customer Sales/Bookings and Reservations, Cross…
Airlines
Reservations
Web
Reservation Booking
Revenue
Passenger
Oneway
Round Trip
Open Jaw
Arrival Unknown
Non-Revenue
Employee
Oneway
Round Trip
Open Jaw
Arrival Unknown
Military
Open Jaw
Oneway
Round Trip
Arrival Unknown
Government
Open Jaw
One Way
Round Trip
Arrival Unknown
Flight Search
Source and Destination
Flight Status Message
Flight Number
Mobile
Reservation Booking
Revenue
Passenger
One Way
Round Trip
Open Jaw
Arrival Unknown
Non Revenue
Employee
Arrival Unknown
Round Trip
One Way
Open Jaw
Military
One Way
Arrival Unknown
Round Trip
Open Jaw
Government
Open Jaw
One Way
Round Trip
Arrival Unknown
Flight Search
Source and Destination
Flight Status Message
Flight Number
Global Distribution System (GDS)
Apollo /Worldspan,Sabre,Galileo,Shares,Amadeus,Abacus
Reservation Booking
Revenue
Passenger
Open Jaw
One Way
Round Trip
Arrival Unknown
Non-Revenue
Employee
Open Jaw
Arrival Unknown
One Way
Round Trip
Military
Open Jaw
Arrival Unknown
One Way
Round Trip
Government
Round Trip
Open Jaw
One Way
ARNK
Call Center
Reservation Booking
Revenue
Passenger
One Way
Round Trip
Arrival Unknown
Open Jaw
Non Revenue
Employee
Arrival Unknown
One Way
Round Trip
Open Jaw
Flight Search
Vaccation
Holiday Packages
Deals and Offers
Flights Availability
Flight Status Message
Flights Arrival Notification
Flight Departure Notification
Flight Disruption Notificatin
Kiosk
Reservation Booking
Revenue
Passenger
One Way
Round Trip
Open Jaw
Arrival Unknown
Non-Revenue
Employee
Round Trip
Arrival Unknown
One Way
Open Jaw
Military
Arrival Unknown
Round Trip
One Way
Open Jaw
Government
One Way
Round Trip
Open Jaw
Arrival Unknown
Agent Booking
Reservation Booking
Revenue
Passenger
One Way
Round Trip
Open Jaw
Arrival Unknown
Non Revenue
Employee
Round Trip
One Way
Open Jaw
Arrival Unknown
Military
One Way
Round Trip
Open Jaw
Arrival Unknown
Government
Arrival Unknown
One Way
Round Trip
Open Jaw
Corporate Booking
Reservation booking
Revenue
Passenger
One Way
Round Trip
Open Jaw
Arrival Unknown
Non Revenue
Military
Open Jaw
One Way
Round Trip
Arrival Unknown
Government
One Way
Open Jaw
Round Trip
Arrival Unknown
Employee
Open Jaw
One Way
Round Trip
Arrival Unknown
Change/Modify
Revenue
Change Itenary
Change Leg
Change Segment
Modify Pax
Booking Class
Upgrade
Downgrade
RTF
Refund
Non Revenue
Upgrade
Ancillary Revenue
Air Lounges
Reservation
Revenue
Non Revenue
Insurance
Trip Insurances
Allianz, Berkshire Hathaway, AIG, Frontier Medex,HCC
Load Factor (Excess Baggage)
Weight
Purchage
Size
Purchase
Baggage Quantity
Purchase
Inflight Services
Entertainment
Wifi
Meal
Vegetarian Oriental Meal
Asian Vegetarian Meal
Diabetic Meal
Fruit Platter
Hindu Meal
Infant /Baby Food
Japanese Obento Meal
Miscelleanous
Priority Boarding
Priority Check-in
Priority Security Control
Known Traveler Name
Redress Number
Very Important Persons (VIPs)
Diplomats
Transportation Security Administration-TSA(Department of Transportation-DOT)
Seats
Extra Seat
Economy Plus Seats
Infant Seats
Fairlock
Travel Mode
Code Sharing
Block Space Codeshare
Free Flow Codeshare
Capped Free Flow
Interline
Alliances
Air Alliances
Star Alliance
Sky Team
One World
Vanilla
U-Fly
Value
Cargo Alliances
Wow Alliance
Sky Team Cargo
ANA/UPS Alliance
Cargo
Online Cargo Booking
Track/Trace Cargo
Warehouse Mangemnet
Order Management
SSR (Special Service Request)
Loyality
Penality
Service Animals
Trained Animals
Wheel Chair
Wheel Chair with Assistant
Normal Wheel Chair
Battery
Bassinet
Wall Mount
Floor
InCabin Pet
Cat
Dog
Birds
Allergy
Pea Nut Dust Allergy
Assistance for Visual and Hearing Impairment
Oxygen
Pricing
Fair Rules Engine
Inventory Allocation
Corporate Fares
Loyalty
Frequent Flyer Programs (FPP),Points and Rewards
Published and Unpublished Fares
Form of Payment
Card Payment
Gift Card
Cash
Vouchers
Reward Points
Holded Funds
Planning and Schedule
Fares/Fare Family
Business Class
First Class
Economy
Route Planning and Aircraft Planning
Flight Schedule
Cost
Crew
Code Share Schedule
Flight Operations
Load Planning
Crew Management
Flight Planning and Despatch
Cancel a Flight
Turn a Flight
Divert - Cancel a Flight
Divert - Continue
Divert - Replace
Add Flight
Airport Operations
Security
Gate Management
Baggage
Immigration
Transport Security Administration Pre-Check(Department of Transportation-DOT)
Known Traveller Number/Pass ID
Redress Number
Operational Control
Regulations
IATA(International Air Transport Association)
SITA(Societe Internationale de Telecommunications Aeronautiques)
ICAO(International Civil Aviation Organization)
AAIB (Air Accident Investigation Branch of the Department of Transportation)
CAA(Civil Aviation Authority)
CAB(Civil Aeronautics Board)
ISO(International Organisation for Standardisation)
NTSB(National Transportation Safety Board)
FAA(Federal Aviation Administration)
Baggage
Cargo
Live Animals
Odd Size/Heavy Shipping
Dangerous Goods
Radioactive
Poisonous
Flammable
Equipments
Sentimental Shipping
Couriers
Passenger
Standard Baggage
Excess Baggage
Heavy Baggage
Fragile Baggage
Equipment's
Over Sized Baggage
ATC (Air Traffic Control)
Airport Control
Ground Control
Air Control /Local Control
Flight Data and Clearance Delivery
Approach and Terminal Control
En Route Center or Area Control
General Characteristics
Radar Coverage
Flight Traffic Mapping
Problems
Traffic
Weather
Server Down
Notifications
AOM (Automatic Outbound Message)
Security Alerts
Flight Notifications
Booked Flight Notifications
FSM (Flight Status Massage)
Flight Arrival Notification
Flight Departure Notification
Flight Disruption Notification
Mobile Alerts
Push Messages
Ground Operations
Cabin Service
Onboard Consumables
Cabin Cleaning
Catering
Food and Drinks
Ramp Service
Aircraft Marshalling
Aircraft Maintenance
Load and Upload Baggage
Passenger Service
Terminals
Field Operation Service
ATC(Air Traffic Control)
Customer Care
Customer Sales/Bookings and Reservations
Cross Sell & Up Sell of Ancillary products
General Inquiries
Cancellations and Reschedules
Refund and Exchange Management with Service Level Agreement(SLA) Monitoring
Email and Online Bookings Fulfilment
Itinerary Research
Complaints/ Correspondence Handling
Destination Information
Technical Helpdesk
Customer Satisfaction Surveys and E-mail Processing
Chat Support
Schedule Change
Lost Baggage Handling
Loyalty Management
Member Enrolment
Tracking Member Transactions
Tier Management
Accrual and Redemptions
Points Balancing and Expiration
Membership Control
Partner Management
Reporting
Segmentation and Data Mining/Analyses
Fares Management
Competitive Fares Monitoring
Fare Class Realignment
Database Management
Process Documentation
Revenue Accounting
Passenger Revenue Accounting
Sales/Flown Processing and Accounting
Interline Billing including Codeshare
Proration - including Master Purchasing Agreement(MPA's) ,
Special-Pro-Rate-Agreements(SPA's) and Provisions
Reconciliation - Flown and Sales Matching
Revenue Recognition
Interline Payable Audit
Credit Card Processing and Reconciliation
SIS Process Management for Receivable and Payables
Frequent-flyer program (FFP) Management for Settlement with Interline Partners
Incentives Calculation and Bonuses for Agents, General Sales Agent(GSA) and Other Channel Partners
Cargo Revenue Accounting
Stock Management
Export Sales/Billing
Uplift and Transfers Processing
Sales/Flown Processing and Accounting
Net Rate Determination
Community Trade Mark(CTM) and Credit Card (CC) Billing
Billing and Audit Support
General Sales Agent(GSA) Accounting
Expense Management
Mail Processing, Billing and Settlements
Cargo Accounts Settlement System(CASS) and CNS (Continous Net Settlements)
INTERLINE REVENUE ACCOUNTING
Flown Processing and Accounting
Sales and Refund
Interline Billing and Accounting
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Finance & Accounting
Expense Accounting
Receivables Reconciliation
Payables Reconciliation
Payroll Management
Financial Planning and Analysis
