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Discussing the Undiscussable (Perils of Losing Control (Unilateral control…
Discussing the Undiscussable
Organizational defensive routines: created by our reactions to conditions of threat and embarrassment
Perils of Losing Control
fundamental attribution error
we tend to share dramatic assessment with like-minded individuals
leads to TABOOS
self-fueling counterproductive process
and gossip as a means to retain control
Unilateral control model
win don't lose
Overconfidence
(aka mainstream masculinity)
Foundational Skill Set
Left-Hand Column
Right: write sample of what was actually said
Left: write what you thought/felt but didn't say
careful self reflection
Common assumptions: they're the problem, my conclusion is factual, my view is complete
The Ladder of Inference
inductive reasoning uses probabilities (inferences)
Advocacy and Inquiry
Advocacy: express a view; reveals steps in thinking, gives examples
illustrate with examples
open ended questions: What are we missing? Do you see it differently?
basically active listening
what are your reactions tow hat I said?
