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IT & Ops Support (Office Locations (Richmond (Avaya, Office Move 2017,…
IT & Ops Support
Office Locations
Richmond
Avaya
Office Move 2017
Tier 1&2 Support Hire
Edmonton
Office Move 2017
New BSM Hire
Tier 1&2 Support Hire
Calgary
Red Deer
Sasktoon
Avaya
CLIENT SUPPORT
TELUS IT
Access
Software/ Apps
Contacts
Key Stakeholders
SHAW
SASKTEL
?
BELL
On/Off-boarding Process
Approvals
Timesheets
Expenses
HR/ OPS
Documentation
Equipment
Software
Powerdraft
Microstation
CAD
Track
Smartphone
Sim Cards
Track
Laptops
Tablets
Backup
Repairs process
Recyclers
Email & Access
IT Forms
Templates
Email Scripts
Spreadsheets
Tracking
Ops Forms
PM Tracking
Tips & Tricks
Best Practices
How to manage tickets
Design Org Chart
Telus Contacts
Ian Bishop
Telecon Contacts
Identify Key Stakeholders per Office
TELUS access
New Hires
Employees
Contractors
Off-boarding
Julie Lum
Problem Solving
Innovation
R&D with IT
QA Team
Data Collection
Database Processing
Reporting Output
Analytics
TELECON SUPPORT
TELECON OPS
Support Tickets
Design
Repair Process
TELECON IT
Avaya Support
Saskatoon
Richmond
Join Meetings
IT Communications
Ops Meetings
Design
Connectivity
Outstanding TRIP (Robin)
Access
Share Drives
Bomgar
Spice Works
Office Servers
IT programs
One Drive
QuickBase
Department Email Accounts