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Apple Recycle Status (Recycle Request raised (From Consumer Web/App (How? …
Apple Recycle Status
Recycle Request raised
From Consumer Web/App
How? - Drop at Drop-off locations
1.1 Request scheduled (for 21 Feb by Customer but it will be active on Retail Dashboard on all days)
1.2 Device Dropped (at drop off location)
Pick up Request raised (Immediate trigger from Dashboard for Logistics from Drop off location to Service Factory)
Agent assigned
1.3 Device Received (at Recycling Hub)
(Legitimate iPhone)
1 more item...
(Fake iPhone/Other Brand Phone)
1 more item...
(How? - Pick up Drop)
1.1 Pick up Request raised
1.2 Agent assigned
1.3 Agent arrived
1.4 Device picked up
1.5 Device received (at Recycling Hub)
(Legitimate iPhone)
1 more item...
(Not an iPhone/Other Brand Phone)
1 more item...
From Retail Dashboard
1.1 Pick up Request raised (from Customer's house)
Same as flow for pick up above
1.1 Device Dropped (at that place itself)
same as above