System
PBS fills out online skills assessment questionaire
Needs Assessment-SE Request Support from SEI
Data Entered into Skills Match System
Data Entered into Skills Match System
Potential Match Flagged with System Controller
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System Controller decides appropriateness of match .
No suitable Matches at present
Appropriate Match
Contact made with SE and PBS separately to confirm needs/ skills offering/ time requirement/ availability etc.
Contact made with PBS to state that there are no appropriate matches with SE's at present, however we will be in touch as soon as a need arises
Connection made between SE and PBS
SE and PBS to arrange initial meeting
SE/PBS decide if the connection is viable
Connection between SE and PBS not viable
Connection viable
Feedback given to SEI
Systems Controller discusses with SE re why match did not work and incorporates feedback into future match.
Systems controller to follow up with PBS to discuss, get feedback on experience and inform that we will take feedback on board, make future matches if they are so inclined.
Systems controller to make new match based on feedback
Successful match! .
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Project plan developed by SE and PBS
Milestones set
Project plan sent to Systems controller/input into system with milestones
Milestones used as check in points for System controller
Feedback to be given at each milestone
Progress made
Need Addressed/Problem solved
Feedback given from SE to SEI system controller
Systems controllor to meet/ call PBS to get feedback and complete off-boarding and end of programme.
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end of year reporting/system improved
end of year reporting/feedback provided to Corporate Partner.
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Relationship continues post-match made