Chapter 6: interpersonal communication

What is interpersonal communication?

communication within interpersonal relationships

communication with at least 2 people and both obtain equal chance to speak and listen

Importance of interpersonal relationships

involves people who are interdependent

individuals use consistent pattern to communicate

involves 2 or more people

individuals generally have interacted for some time

3 interpersonal needs

affection

control

inclsion

complimentary relationships

symmetrical relationships

Motivations for initiating relationships

responsiveness

similarity

attractiveness

complementarity

proximity

conflict in interpersonal relationships

Motivations for terminating relationships

aggresiveness

argumentativeness

deceptive communication

defensiveness

harmful messages

conflict can be healthy

conflict is dysfunctional when

conflict can be constructive and creative

conflict is inevitable and normal

avoid talking about problems, withdraw or become sullen

take criticism or suggestions as personal attack

stores many complaint and attack with all of them

Styles of expressing conflicts

direct aggression

passive aggression

indirect communication

assertion

nonassertion

Essential interpersonal communication behaviour

influencing others

developing a unique realtionship

using affectionate and supportive communications

self-disclosure

compliance-resisting

compliance-gaining

personal idioms

rituals

Stages of interpersonal relationship

relational maintenance

relational deterioration

relational development