eGovernment

Catering the needs of citizens

Streamlined

Service-minded

Digital

Limits

The ever growing bureaucratic appetite for digital data

Data exchange

To ensure international security

Data accumulation

Not only governments store and collect data

Also companies and private citizens

Leads towards

A surveillance society

Showing little interest to interact with citizens

Lack of transparency

Networking the government, virtualizing the citizen

Circulating personal data within public authorities

Impossible to decide who is responsible

Identity fraud

Blurring the boundaries

Between the policy domains of 'service' , 'care' and 'control'

The increase of data storage and computing capacity

Made the classical focus of eGovernment to exceed

Between the public and private sphere

Using gathered personal data gathered by private individuals and enterprises

Profiling citizens and pre-emptive policy

Categorization of citizens

Data-mining

Hinders the autonomy of citizens

Unplanned result

Surveillance society

Primarily a tool for streaming internal organisation and processes.

Shifted from the internal organisation to the "outside",

i.e policies aimed at increasing the effectiveness and efficiency of services delivered to citizens and businesses

Opportunities to speed up work processes, increase the effectiveness and efficiency of policy, offer better and more customized services and lighten the load of bureaucracy.

developement of modern ICT

influences the interaction of Government with citizens, businesses and also between different government organisations.