Customers—Who are the firm’s customers?
Products or services—What are the firm’s major products or services?
Markets—Geographically, where does the firm compete?
Technology—Is the firm technologically current?
Concern for survival, growth, and profitability—Is the firm committed to growth and financial soundness?
Philosophy—What are the basic beliefs, values, aspirations, and ethical priorities of the firm?
Philosophy—What are the basic beliefs, values, aspirations, and ethical priorities of the firm?
Concern for public image—Is the firm responsive to social, community, and environmental concerns?
Concern for employees—Are employees a valuable asset of the firm?