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Global E-Business & Collaboration (Entreprise Application (Business…
Global E-Business & Collaboration
Entreprise Application
Linking the Entreprise
Internally
KMS
Capture and apply Knowledge & Experience
External Source of Knowledge
Make knowledge available
ERP
Collect Data from Different functions
Coordination of Daily Activities
Support Manager's Decision
Externally
SCM
Relation with Suppliers
Optimize Time & Cost
CRM
Customer Relationship
Identification of new opportunities
Priorization
Execute Business Processes
Automatisation
Change of Information Flow
Business Intelligence
Data in Real Time
Share Data in All the Company
No place for emotion
IT & Business Processes
TPS
Predefined, structured goals & decision maker
Source of Data for other systems
Daily Routine Transaction
Shipping
Sales order Entry
Payroll
MIS
Data from TPS
Performance Report
Routine Questions
Middle Management
ESS
Non-routine decision making
Senior Management
Internal & External Data
High-level Data Analysis Tools
IT & Functional Application
Multiple Fields
Manufacturing & Production
Sales & Marketing
Finance & Accounting
Human Resources
Adaptation to End-user
Applications are created for them
IT Governance
Strategy & Policy
Decision Rights
Organization of IT Systems
Collaboration & Network
Social Business
Social Network
Internal (Yammer)
External (Facebook, Twitter...)
Blogs & Wiki
Shared Workspace
Google Tools
Microsoft Sharepoint
IBM Notes
Crowdsourcing
E-
Commerce
Buying & Selling Goods Online
Subset of E-Business
Business
Use of IT & Internet Technologies for Business
Government
Use of Internet Technology to deliver Information
Information & Services
Employees, Businesses & Citizens
Internally & Externally
IT Tools
Collaboration & Social Business Platforms
Wikis
E-mail & Instant Messaging
Virtual Worlds
Intranet & Extranet
Extranet
For Customer & Supplier
Intranet
Internal Communication