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David Bignell (What could be improved (Tech Leadership (Define the how and…
David Bignell
What could be improved
Awareness of good tools
Liked New Relic in a
previous job
Tech Leadership
Define the how and
why of tech decisions
In context of SEEK, the customer, the team
Also explain how it
helps Tech Health
Has liked seeing this being
called
Would like to see more
of it
Example when this
didn't happen
GraphQL
How did doing this benefit
the customer
Felt this was done for the
sake of doing it
Absence leads to Product
making tech decisions
This is not right
Needs to ask the right questions
And consider how decisions
add value to the customer
Front end standards
What is the purpose
There seems to be competing
ideals
Views on reliability
Generally good
Having a good
Tech Lead helps
Lester has been great, understands
both Tech and Product
Challenges
Performance visibility
Not always easy to know
Outages are more obvious
Importance
Reasons
Poor customer experiences
In Advertiser this impacts
revenue
Would prefer a quick outage
over constant performance
degradation
Needs to be first class
Doesn't feel it always is
Would like to see it set as a standard
in inceptions
Examples
Advertiser Group Docs
Slow and poor performing
Not great for customers
12 seconds to render!
HotJar
Slowed AdCentre by 2 secs
How did this add value to the customer?
Legacy systems
Inherently complex
Issue resolution takes time
Memory leaks and other
faults
Admitedly it is a lot
better than before
What works well
Good team structure
Needs a great Tech/Engineering
lead
Relationship with Product Manager
is crucial
Role definition needs
to be clear to both Product and Tech
Should work like a social contract
Not a title hierarchy
Decisions should be made collectively
One that understands well
The customer
Seek
The team
What is unclear
Technical Practices
Unsure on the value
Maybe hasn't had the opportunity to
learn what it is about yet
What is the goal of this?