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Digital Media (Social Media (Social Media platforms (Blogger (Personal…
Digital Media
Social Media
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Definition
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Can share, co-create, discuss, and modify user-generated content or pre-made content posted online
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Social Media platforms
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Line
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News, Payment etc. diversified services provided
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Digital media
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Categories
Owned media
Web properties
e.g. Brochure, Retail stores, Company web, Microsite, Mobile apps, Facebook Fanpage
Earned media
Sharing
e.g. Word of mouth, Twitter, Youtube, Blogs
Paid media
Advertising
e.g. Print, TVC, Radio, Cinema, Outdoor, Banners, Direct mail
5 critical steps for integrating Paid, Owned, and Earned Media
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Consumer
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Customer Journey Maps
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Step 4: SWTO
Strengths, Weaknesses, Opportunities, Threats
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Digital Strategy
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Branding
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Mind Identity
Employees feeling, trust and thoughts of the brand
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