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recap of verbal and nonverbal communication (nonverbal communication…
recap of verbal and nonverbal communication
nonverbal communication
definition of nonverbal communication
nonverbal communication is the process of generating meaning using behaviors other than words
similarity of nonverbal communication with verbal communication
both are governed by rules
both are ambiguous
both are symbolic
difference between verbal and nonverbal communication
more ambiguous
culture bound
more credible
more involuntary
nonlinguistic
continuous
functions of nonverbal communication
convey important emotional information
substituting
repeating
contradicting
accenting
deceiving
complementing
regulating
types of nonverbal communication
kinesics (body movement)
haptics (touch)
enironment
personal appearance
proxemics
vocalics
chronemics
verbal communication: language
definition of language
language is a collection of symbols, governed by rules that are used to convey meaning between individuals
nature of language
symbolic
e.g. the word "cat" is a symbol for a mammal that has 4 legs, whiskers etc.
it is rule governed
phonological
governs how words sound when pronounced
syntactic
governs how words are structured
semantic
governs the meanings of specific words
pragmatic
governs the practical use of language
meaning is in people and not in words
meaning is not in the word itself, but is in the way in which people make sense of it.
e.g. Pocari Sweat does not literally mean sweat. Instead, we refer it to a drink because it is what people have always made sense of it.
gender differences in language
topics discussed
reasons for communicating
style of communicating
troublesome language
effects
can disrupt relationships
can avoid important information
can confuse others
misunderstanding
relative words
abstract language
equivocal
slang and jargon
evasive
euphemism
equivocal
disruptive
emotive
facts vs opinion
facts vs inferences
power of language
shapes our attitude
naming
credibility
status
sexism/racism
reflects our attitude
power
responsibility
attraction/interest
affiliation
connotative vs denotative
connotative meaning is the personal definition of the word, associated with one's emotional association and personal experience.
denotative meaning is the dictionary definition of the word.
powerful vs powerless language