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Leadership (Decision making (Goals (Need to be communicated, Sum it up as…
Leadership
Understand people
What do people need?
Speak to people's needs
Needs drive motivation
Levels of Need:
Survival
Security
Belonging
Respect
Growth
Personality types
Ambitious and assertive
Negatives
:
Arrogant
Pushy
Dictatorial
Calculating
Difficult for other team members
Positives
:
Confident
Dynamic
Risk taking
Resourceful
Self starter
Analytical and cautious
Positives
:
Practical
Independent
Fair
Thorough
Principled
Negatives
:
Narrow minded
Self-serving
Obsessive
Impersonal
Rigid
Caring and supportive
Positives
:
Sensitive
Devoted
Idealistic
Patient
Understanding
Negatives
:
Highly strung
Doormat/Passive
Naive
Submissive
Blind
Get to know your people
Tolerate differences
Build trust
Communication
#
Listening
Visual signs
Body language
Be careful of cultural differences
Gestures
Listen for bias
Distracts understanding
!= discrimination
Indicators
:
Extreme reactions
Only paying attention to part of the discussion
Assuming
Implicit
Vocal signals
Volume
Speed
Pitch
Vital
Make an impression
Have a goal
Why are you talking?
What do you want?
Appropriate dress
First impression's count
Emotions
A toolbox to choose from
Control
When everyone is losing their shit, keeps yours
Builds trust
Complexity
Not an excuse to show how smart you are
Aim content at audience
Right time and place
Group discussion
Paraphrase
Checks understanding
Acts a break in arguments
Intervention
Involve everyone
Ok to shut people down
Think of other team member's time
Guide
Ok to shut people down
Stay on track
Set ground rules
Speaking
Paraphrase
Summarise
Clear thinking leads to clear communication
Headline
Authority
Styles
Different groups need different styles
Mid team == Democratic
New group == autocratic
Mature == Democratic/Permissive
Early team == Democratic/Autocratic
Types
:
Democratic
Autocratic
Permissive
Choose style for occasion
Power
Most people have a mixture of power sources
Informational != Expert
Sources
:
Designated
Informational
Expert
Charismatic
Delegation
Really about empowerment
Don't pretend instead embrace
Be prepared to pull people up if they fail
Don't expect it be done "your" way
Frees you up for other tasks
Leaders work through others
Success
:
Define role/task
Explain why
Set expectations
Evaluate results
Decision making
Priorities
Urgency vs Importance
Is there a time constraint?
Will it expiry?
Use it to create schedule
Goals
Need to be communicated
Sum it up as one tight statement
Define by target
Need to be clear
Requirements
Primary
Fixed
Must haves
Drop option if not meet
Secondary
Only count when all primary requirements are meet
Give each a score to help comparison
Like with the
CI task
Supportive
Nice to haves
List them out
Used to test options
Step by Step method
:
Write a goal statement
Gather as much info as possible
Think of several options to serve goal
Score each option
#
A bad decision is better than no decision
Own it
Don't get trapped in other people's ideas
Vision
Don't be put off by nay sayers
Difficult
Prepare for criticism
If it was easy to understand, it would
already
be getting done that way
Involve multiple teams
See big picture
Try to see issue from multiple angles
Try to embody that our person's mind
Reframe
Step back
Stay humble
#
Don't rush
Don't be afraid
