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Job Analysis and Performance (Job Analysis (How (Monitoring (O*NET,…
Job Analysis and Performance
Performance
Effectiveness
Productivity
Campbell's model of JP
Direct effects [DK, PKS, M]
Indirect
3 essential components:
Job specific task proficiency
Demonstrated effort
Maintenance of personal discipline
maximum vs. typical performance
Job Analysis
Types
task or worker-oriented JA
(KSAOs)
How
Monitoring
O*NET
Personality- based job analysis
Competency Modelling
Cog Task Analysis
Uses
Criterion Deficiency and Contamination
OCB
(personal support, organisational support, conscientious initiative) vs.
OWB
(deviance)
Adaptive Performance
ability to adapt to changing environments
benefit
: the work environment is always changing
8 Competencies
cultural, physical-oriented, interpersonal adaptability
handing stress and crisis
solving probs creatively
dealing wit uncertain conditions
learning new things
Expert Performance
4 benefits
Performance measures
Objective, personnel and judgemental
job Evaluation