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King IT Strategic Plan (Build a Tight Team Culture (Above the Line,…
King IT Strategic Plan
Build a Coaching Culture
Above the Line Culture
Your Ticket - Your Responsibility
Your Complaint - Your Responsibility
Your Sale - Your Responsibility
Big Pictures
Stage Progression
Return on Investment
Formal Coaching - Once per Month
Infomal Coaching Six time Per Day
Effective
Praising
Redirects
Goal Setting
You Get What you Tolerate
Build a Sales Culture
Business to Business
A+ Execution
Culture of Business Priority
Find Leads
Nearby Businesses
Ask for Referrals
Retail Customers
Retail Repairs
Build the Line Items
Sell the Right Items
Bring the Customer with you
King IT Diagnostic Tool Used
Retail Products
Demonstrate Products
Display the Products
Romance the Products
Loyalty Ladder
Sales Standards
Estimating Standards
On/Off Boarding Standards
Ticket Standards
Build a Presentation Culture
Theater
Tidy Tech Bench
Showcase on Show
Explain to Customers
Workshop Standards
Cleaning Standards
Build a Goodwill Culture
Build Relationships
Coffee Runs
Buy Coffee / Lunch ones per week
Remember Customers First Name
Build a Tight Team Culture
Above the Line
Everyone is in Sales
Employ the Whole Familty
I Have your Back
Improve Identity Iceberg
Radical Candor
Win Win
Transactional Analysis
S.M.A.R.T. Goals
WIFLE
Playing the Big Game