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UK CPS (Training package (Webinars (2, 4 (intro), 5 (intro), 6, 7, 8…
UK CPS
Training package
Seminars
1, 3, 9,
General regulatory update over all product categories
Webinars
2, 4 (intro), 5 (intro), 6, 7, 8 (intro), 10, 11, 12, 13
1 hour max, plus 15 mins for questions
Place on-demand
Sharepoint location to hold ALL presentations.
Minimum offering
REACH / POP
Fibre labelling - EU, US, GB
MACF
Juvenile Products
Toys
Denim
Essentials of Textile technolgy - quality and testing
Cosmetics
International Market requirements (EU Deviations, China, Russia, US)
General Product Safety Directive
Cords / Drawstrings and children's clothing
Dyeing, finishing and printing technology
Risk assessment approach - General products Vs Toys, inc recall trends
Calender
Including seminars and webinars in other regions
Marketing
Approach
Present in a way that retailers understand how it affects them
Buyers and tech
Workshops
Smaller groups than seminars, inc. examples and practical advise and support.
Denim & Print
Cords, drawstrinsg and kids clothing with Risk assessment
Roadshows
Softlines
Sept
Location - London and Midlands or Huddersfield
Content:
TUV SUD Overview
GMA retailer & CPS specific
reg overview
Risk assessment
Mandatory Vs Quality testing
Brand Protection
Who?
Rafa / Jenny for GMA
Alistar for RA and Brand protection
Benedict/Mattius for regs and testing
Chris G or Kapil for opening?
Goodie Bag
Strategy and leadership
Uk Market
Expections Vs Conditions
Uk retailers are really feeling the pinch finacially due to poor sales in the Uk as well as high building and rent costs.
Several retailers have already gone into administration (HoF, ). The reaction for most companies is a review and significant reduction in product costs, starting with testing. Several clients have commentsed that they are looking at reducing even mandatory testing to lower costs.
Lack of understanding of UK retailers and their needs compared with other countries and servcies offered.
Sales targets for new business Vs management and developmemt of existing key account mis-aligned
(unrealistic time frame)
Plan
5 Year Plan
3 Year Plan
Approach
Where is the focus?
Major suppliers only?
Target SMEs?
Account management of key accounts not BD.
Local sales
No visability in other regions.
Suppliers contacted
Supplier meetings. Offers
Poor communication
Not updating CVS
Dis-connect
Cross referencing of supplier lists
Regional team sizes
Lack of undertanding on how and what competitors offer for UK retailers,
e.g. Implants Vs Wallet
What are we selling?
CDMS
Who can we approach?
Trade Associations (eg BTHA, BRC)
Avon
Debenhams (CR dept)
Next
Sainsbury's
Primark (2019)
Peacoks (2019)
TUV SUD Vs Competitors
Uk Lab capabilities
Retail lab closed
Capabilities in safety lab available BUT cost is man day and focus is on high value work or Lidl national deviation
Strengths
Price (Outside of EU) Very competitive eg Joules.
Innovation
CDMS
confirmation from CDMS team is that the system can hold data for ALL testing but that the risk assessment will only work for chemical data.
Benefit to customers - full results data held for all products in one location.
Sustainability services
Capacity within SE Asia labs good
Weakness
Unrealistic EU pricing for testing, audits and inspections. Germany and UK approach is more package than single tests. Not flexible for UK retailers
Lack of undertanding on how and what competitors offer for UK retailers,
e.g. Implants Vs Wallet
Telephone access to technical support for immediate response
UK TUV SUD focusses on
Wireless
EnE
RF
MD
Oil Gas
Lack of basic tests
eg> EN71 part 4, 5 and 13
No communication on what each lab cannot do.
UK GKAM
Development
Role
Busines Development
Technical consultant
Technical Sales
Global focussed account management
Implant
Admin
Program manager
Trainer
Marketing
Update calls on monthly or quartely basis for key account.