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Chapter 8 (Quality Control:
Employee Participation (Quality Code: team of…
Chapter 8
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ISO 9000 and
ISO 14000
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ISO 14000- International standards for
incorporating environmental concerns into
operations and product standards
Impact of Automation,
Robotics, and Computers
on Productivity
Automation- the total or near total
use of machines to do work
Robotics- the use of programmable machines
to preform a variety of tasks by manipulating materials and tools
-work quickly, accurately, and steadily
-effective in tedious, repetitive,and hazardous tasks
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Sustainability
-meeting the needs of the present without compromising the ability of future generations to meet their own needs
-resources are limited
-efforts to reduce waste and sustain the planet can improve profitability
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