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Employee Voice (Effects of employee voice in the workplace (Perceptions of…
Employee Voice
Effects of employee voice in the workplace
Perceptions of procedural justice
Procedures that allow employee input viewed more positively by employees
Lack of employee input (an opportunity for) may lead to reduced levels of organisational identification and commitment
Perceptions of self-efficacy and self-control
Lack of opportunities for exercising voice can lead to decline in motivation, dissatisfaction, physical and psychological withdrawal
Cognitive dissonance
Inconsistency between one's beliefs and one's behaviours
Feelings of helplessness, apathy, and anger
For those who value self-control, lack of voice could lead to anger
Effects of employee voice outside the workplace
Community engagement
Opportunities for self-direction and to exercise one's voice likely to increase employee community engagement
Affective states
Voice opportunities impact employee emotions (e.g. Life dissatisfaction, stress) which in turn influence their level of community engagement)
Cognitive states
Voice opportunities impact employee cognitive states (e.g. Cynicism, alienation, helplessness) which in turn influence their level of community engagement
Behavioural states
Voice opportunities impact employee behavioural states (eg. Depression, substance abuse) which in turn influence their level of community engagement)
The law and opportunities for employee voice
While advocating a democratic values for the governance of society, most organisations located within democracies do not advocate the same approach for the governance of themselves
Increase in institutional shareholders (e.g. Investment companies) and concurrent decline of organised labour (e.g. Unions) has resulted in declining employee voice
What is employee voice/why worry about it?
What is employee voice?
The informal and discretionary communication by an employee of ideas, suggestions, concerns or information about problems to persons who might be able to take appropriate action with the intent to bring about improvement or change
Why worry about it?
Employee voice influences
Violence at community level (negative)
Levels of unrest and corruption at country level (negatively)
Level of peace (positively)
Modern reality of employee voice
The majority feel unsafe to exercise their voice, even on important concerns such as fraud and sexual harassment
Most workplaces are hierarchies that provide limited protection for employees
Employees remain silent due to the belief that their input will be ignored or will not make a tangible difference