Attributes - Deb and Tyler (Determination (Benefits (Improved employee…
Attributes - Deb and Tyler
Call centre agent
"Dependability is defined as the quality of being able to be counted or relied upon. When you always do everything that you say you will and never make promises that you cannot keep, this is an example of dependability
It allows you to work consistently in the work place.
As well as helping you avoid lay offs as you have a better reputation from the management
Co-workers will trust you more bettering your relationships
“A feeling of deep admiration for someone or something elicited by their abilities, qualities, or
A respectful workplace is one where you will find more engaged and productive employees
A big benefit of respect is improving relationships with co-workers, it also reduces stress, creates a fair working environment, boosts productivity, reduces conflicts and boosts knowledge and understanding
People should be polite to each other, control their anger, not judge people, help others and encourage and inspire others
Every job requires some level of respect as it allows multiple people to collaborate well.
“The action of a group of people or an organization, or the ability to do this.”
Motivating a group of people to act towards achieving a common goal
This could mean working with colleagues with a strategy to meet the company's needs
The leader is the inspiration and the director of the tasks. They are the person that possesses the combination of personality and leadership skills that makes other want to follow in their direction
Head of Departments
Any other role that requires managing other employees or groups
Written numerical and verbal skills
Skills which people need in order to effectively communicate with each other and transfer information.
Needed in IT as it shows the employer that you are able to use numerical data and verbally communicate with others in a department or workplace.
Planning and organization skills
The ability to manage self and/or others, and resources including time and surrounding circumstances to reach a specific goal.
Accurately estimate time and effort required to complete a task.
Identify and organise systems and required resources.
Organise personal time to carry out responsibilities.
Maintain adequate preparation time for scheduled meetings/deadlines.
Develop schedules and timetables with clear, specific milestones and deadlines.
Identify critical tasks.
Arrange tasks in a logical order.
Establish priorities systematically, differentiating between urgent, important, and unimportant tasks.
Use a to do list or task plan.
Monitor and adjust priorities/eliminate tasks on an on-going basis.
The ability to make decisions quickly and effectively.
Decisiveness simply means being able to make decisions, and therefore, being the leader of your team.
If there is a fault/problem with the computing equipment, the IT technician would need to be decisive and think quickly and effectively of what to do.
Also an IT manager's roll is to be decisive in making decisions for the group so that the project can be done quickly and effectively.
It is the ability of an individual to identify as attempt to solve problems as they appear
Good problem solvers stay calm, take a logical and systemic approach
There are 7 steps needed to solve a problem
Identify the issue
Understand everyone's interests
List possible solutions/options
Evaluate the options
Select an option
1 more item...
Determination is the quality of being determined; firmness of purpose.
It employees need the determination to help support customers and get them the correct help required.
Large chain CEO's need determination to take the technology further.
Improved employee satisfaction and commitment.
Increase in retention rates.
Decrease in staff absence.
Improved company culture.
Increase in employee efficiency, engagement and performance.
Independent people naturally tend to be a little more confident when handling issues affecting their lives.
People are more prepared to take actions and do things without having to wait for support or permission.
Makes decision making an easy task.
Important in IT: Allows you to accomplish more in a shorter period of time - leads to more free time - take advantage of learning opportunities and relieves stress.
Each benefit of time management improves another aspect of your life.
Planning your work.
Prioritizing according to urgency or importance.
Clustering similar tasks.
Delegating responsibilities responsibly.
The combined action of a group, especially when effective and efficient.
Teamwork in IT allows businesses to enhance their IT capability as they are able to work more effectively on specific jobs or projects.
Motivates unity in the workplace.
Offers differing perspectives and feedback.
Provides improved efficiency and productivity.
Provides great learning opportunities.
To achieve something because of a person's enthusiasm or interest without needing pressure from others.
The ability to do what needs to be done, without influence from other people/situations.
They need to be motivated in order to deal with potential challenges that may arise.
Allows an employee to set realistic goals.
An employee will be able to take constructive feedback.
The characteristic of being able to complete a required task or fulfil an obligation before or at a previously designated time.
Builds self confidence.
Shows your respect for others.
Motivates others around you.
Shows you are consistent. Good reputation.
Makes you stand out compared to others.
This is just here for the colour scheme