Attributes - Deb and Tyler
Dependability
Respect
Leadership
Written numerical and verbal skills
Planning and organization skills
Decisiveness
Problem-solving
Determination
Independence
Time-management
Team-working
Self-motivation
Punctuality
Other Information
The ability to make decisions quickly and effectively.
“The action of a group of people or an organization, or the ability to do this.”
Motivating a group of people to act towards achieving a common goal
Decisiveness simply means being able to make decisions, and therefore, being the leader of your team.
IT INDUSTRY: If there is a fault/problem with the computing equipment, the IT technician would need to be decisive and think quickly and effectively of what to do.
This could mean working with colleagues with a strategy to meet the company's needs
The leader is the inspiration and the director of the tasks. They are the person that possesses the combination of personality and leadership skills that makes other want to follow in their direction
Also an IT manager's roll is to be decisive in making decisions for the group so that the project can be done quickly and effectively.
The ability to manage self and/or others, and resources including time and surrounding circumstances to reach a specific goal.
Useful for...
CEO's
Head of Departments
Any other role that requires managing other employees or groups
Behavioural characteristics
Accurately estimate time and effort required to complete a task.
Identify and organise systems and required resources.
Organise personal time to carry out responsibilities.
Maintain adequate preparation time for scheduled meetings/deadlines.
“A feeling of deep admiration for someone or something elicited by their abilities, qualities, or
achievements.”
Develop schedules and timetables with clear, specific milestones and deadlines.
Useful for...
Social workers
Doctors
Teachers
Managers
Janitors
Identify critical tasks.
Arrange tasks in a logical order.
Establish priorities systematically, differentiating between urgent, important, and unimportant tasks.
A respectful workplace is one where you will find more engaged and productive employees
Use a to do list or task plan.
A big benefit of respect is improving relationships with co-workers, it also reduces stress, creates a fair working environment, boosts productivity, reduces conflicts and boosts knowledge and understanding
Monitor and adjust priorities/eliminate tasks on an on-going basis.
Skills which people need in order to effectively communicate with each other and transfer information.
Needed in IT as it shows the employer that you are able to use numerical data and verbally communicate with others in a department or workplace.
The combined action of a group, especially when effective and efficient.
People should be polite to each other, control their anger, not judge people, help others and encourage and inspire others
Teamwork in IT allows businesses to enhance their IT capability as they are able to work more effectively on specific jobs or projects.
Every job requires some level of respect as it allows multiple people to collaborate well.
Benefits
Motivates unity in the workplace.
Offers differing perspectives and feedback.
Provides improved efficiency and productivity.
Provides great learning opportunities.
This is just here for the colour scheme
The characteristic of being able to complete a required task or fulfil an obligation before or at a previously designated time.
Important because...
Builds self confidence.
Shows your respect for others.
Useful for...
Motivates others around you.
Musician
Shows you are consistent. Good reputation.
Healthcare
Chef
Makes you stand out compared to others.
Tour guides
To achieve something because of a person's enthusiasm or interest without needing pressure from others.
Customer service
The ability to do what needs to be done, without influence from other people/situations.
Call centre agent
Important because...
They need to be motivated in order to deal with potential challenges that may arise.
Shows commitment.
Allows an employee to set realistic goals.
An employee will be able to take constructive feedback.
"Dependability is defined as the quality of being able to be counted or relied upon. When you always do everything that you say you will and never make promises that you cannot keep, this is an example of dependability
It allows you to work consistently in the work place.
Determination is the quality of being determined; firmness of purpose.
It employees need the determination to help support customers and get them the correct help required.
As well as helping you avoid lay offs as you have a better reputation from the management
Large chain CEO's need determination to take the technology further.
Co-workers will trust you more bettering your relationships
Benefits
Improved employee satisfaction and commitment.
Increase in retention rates.
Decrease in staff absence.
Improved company culture.
Increase in employee efficiency, engagement and performance.
It is the ability of an individual to identify as attempt to solve problems as they appear
Independent people naturally tend to be a little more confident when handling issues affecting their lives.
Good problem solvers stay calm, take a logical and systemic approach
People are more prepared to take actions and do things without having to wait for support or permission.
There are 7 steps needed to solve a problem
Identify the issue
Makes decision making an easy task.
Understand everyone's interests
List possible solutions/options
Evaluate the options
Reduces over-reliance.
Important in IT: Allows you to accomplish more in a shorter period of time - leads to more free time - take advantage of learning opportunities and relieves stress.
Select an option
Document the agreement
Agree of contingencies, monitoring and evaluation
Each benefit of time management improves another aspect of your life.
How?
Planning your work.
Prioritizing according to urgency or importance.
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Clustering similar tasks.
Delegating responsibilities responsibly.
Minimizing distractions.