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Telstra Trades Assist (Product offering (Product Roadmap (Kennards…
Telstra Trades Assist
Product offering
Simplify tech
Improve customer experience
Fast simple quoting
Manage customer assets
Schedule dispatch and track jobs
Complete real time safety check lists
Gain real business data insights
Improve work life balance
Target market
Personas
Diarising Darren
Admin Amanda
Soletrader Steve
New Breed Brian
Product Roadmap
Kennards integration
Cube
Cloud storage
Projects
Invoice quoting
Website updates
UI/UX updates
Volume pricing tiers
Onboard service packages
Additional 3rd party integrations
ATL GA release
Automated service orchestration and workflow
Full transition to telstras b2b digital stack
IoT innovation
Android app
Sub contractor app
Additional 3rd party integrations
Pricing
30 day free trial period
$49 / user / month / 24 month contract
Packages
Self service
Growth (middle tier)
Take off (top tier)
Partner commissions
Trades assist features
Job management
Customers
Labour and materials
Asset management
Parts management
Accounting
Supplier managmenet
New or planned
Customer onboarding journey
Order to activate
Introduction
Scoping
Load and config
Go live
Nurture
Support
The big picture
Service management platform
Help customers digitize
True end to end digitization
End to end operations management platform
The vision
Work smarter, not harder
Simplify tech for tradies
Give back work life balance
Increase capacity for traides
Grow business through tech
Reduce stigma of tradies
Goals
Connect tradies with customer
Integrate with suppliers
Improve cash flow
Reduce admin time
Improve reliability
Stats
7 in 10 tradie business owners are not satisfied
More than half of tradespeople still use a paper diary
29% of all tradies keep track of all jobs from memory
4/5 tradespeople prefer a single app
Telstra trades assist team
Michael Rule
Cristy Phelan
Nina Jur
James Noble
Tradie problems
Drowning in day to day tasks
Lack of admin processes
The way they think isn't creating personal satisfaction
The purpose
Implementation training
Partners
Accounting partners
MYOB
Quickbooks
Xero