week 12 ( employee voice)
what is employee voice?
Legal frameworks
Effects of employee voice outside the workplace
employee voice is their opinion about a certain problem that the business is currently discussing.
why is it important
it may contain ideas, suggestions, concerns, or information about problems to persons who might be able to take appropriate action with the intent to bring about improvement or change
Affective states
Cognitive states
Community engagement
Behavioural states
can be considered to be one of the CSR of a business if done correctly
Opportunities for self-direction and to exercise one’s voice
likely to increase employee community engagement
Most organisations located within democracies do not advocate the same approach for the governance of themselve
it negatively influences violence, levels of unrest and corruption, peace, and attitudes of employees both within and outside the firm
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declining employee voice
Increase in institutional shareholders (e.g. investment companies)
concurrent decline of organised labour (e.g. unions)
Opportunities to encourage
employee voice
frameworks that places the interests of shareholders (i.e. owners) above all other stakeholders
Voice opportunities impact employee emotions (e.g. life dissatisfaction, stress) which in turn influence their level of
community engagement
employee voice in contemporary socities
most people do not exert their voice due to high risk of losing their job or social unrest, fear of rejection or being ignored
Voice opportunities impact employee cognitive states (e.g.
cynicism, alienation, helplessness) which in turn influence
their level of community engagement
developing legislation providing flexibility for organisational decision-makers to think beyond shareholders
Citing potential benefits for
shareholders in the eyes of the law
employees voice inside the workplace
Voice opportunities impact employee behavioural states
(e.g. depression, substance abuse) which in turn influence
their level of community engagement
perceptions of procedural justice
lack of input may lead to reduced levels of organizational identification, commitment, trust, and satisfaction
perceptions of self efficacy and self control
lack of opportunity for exerting voice can lead to decline in motivation and productivity, physical and psychological withdrawal
cognitive dissonance = inconsistency with one's own belief and behaviour
feelings of helplessness, apathy, and anger
those who value self control + lack of voice = anger