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C3: Contingency & Situational Leadership
Hersey-Blanchard Situational…
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Normative model
Quality Requirement: how impt is the technical quality of this decision
Commitment requirement*: how impt is emp commitment to decision
Leader's information: are there enough info to make a high quality decision
Problem structure: is the problem well structured
Commitment probability: if decision was made alone is it certain that emp will commit to it
Goal congruence: do emp share organisational goals in solving the problem
Subordinate conflict: is it likely theres gna be conflict over the solutions
Subordinate information: do emp have enough info to make high quality decision
opinion:
- managers who follow step by step procedures are likely to increase their decision making effectiveness
- consistent decisions, perceived as effective leader