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Interaction Guidelines (Effective Feedback (Specific (Describe how …
Interaction Guidelines
Develop
Explore needed resources/support
Solution/Source
Seek and discuss ideas
Close
Check for understaing
Keep the discussion moving forward
Confirm confidence & Commitment
Highlight important features of plan
Agree
Confirm hoe to track
Measure progress
Specify actions, select solution
Open -
Identify importance
WHAT WHY
Describe propose of discussion
Clarify
Seek and share information of situation
Seek issues and concern
Fact and Feeling
Effective Feedback
Balanced
Specific
Describe how achieved result
Explain why actions were effective
What they accomplished or didn’t accomplish
Timely
Positive feedback
Reinforces positive action & result
STAR Feedback _ Positive feedback
STAAR Feedback _Developmental